At Advanced Discovery, we believe
“Software is not enough, people make the difference.”
Effective project management begins and ends with impeccable planning, a keen understanding of the technology and your legal process considerations, and a dedication to the highest level of responsiveness and quality. Our Client Services department is committed to providing strategic guidance, practical advice and allocating the depth and expert resources needed to meet your discovery requirements. In collaboration with you, the client, we will build a statement of work reflective of the methodologies required to meet your expectations. At every step of the process, we will help validate your workflow, communicate considerations as those choices affect other aspects of the overall project scope, and recommend best practices based on our experience.
A designated project manager will be your primary point of contact throughout the life of your project. Communication from your project manager will consist of project updates, exported and/or written status reports, billing summaries and scheduled project meetings.
Our project managers are geared to proactively communicate openly and frequently to maintain a common and collaborative vision; with the flexibility to make any quick and necessary adjustments to ensure the success of your project. Following these principles ensures a high level of client satisfaction.
Advanced Discovery’s Client Services department supports your efforts with depth of expertise and talent, all working within an organized system to insure a high level of responsiveness. As a client of Advanced Discovery, you will be supported not only by your dedicated project manager but also by our hosting, workflow design, engineering, programming, training, ESI processing, and expert software and database administrator teams. The depth of coverage is setup to adeptly track and communicate your preferences, specifications, and requirements, and also insure that responsiveness is achieved at the highest level.
Project Management support is the key value that Advanced Discovery provides. We combine responsiveness and expertise, with multiple levels of coverage, to insure you receive the support you need. Advanced Discovery firmly believes that successful projects are a combination of the right technology, a guided workflow, and responsive support and expertise.
