Tuesday, March 13, 2018
Austin, TX – March 13, 2018 – Advanced Discovery, a global eDiscovery and risk management provider, today announced the company has once again achieved Relativity’s Orange-level Relativity Best in Service designation for exceptional customer service for Relativity end users.
This marks the sixth consecutive year the company has been recertified by Relativity as a Best in Service Orange-level provider. Advanced Discovery offers a complete, streamlined, end-to-end solution for eDiscovery that has been developed by the industry’s top professionals, combining sophisticated technology with expert advice and proactive management. With more Relativity Master designations than any other eDiscovery company worldwide, over 200 Relativity Certifications among the experts on the Advanced Discovery team, and 4 patented and patent-pending solutions, the company brings cutting-edge expertise and technology to its clients.
“We are honored to be recognized once again by Relativity with an Orange-level certification,” says Jim Burke, CEO of Advanced Discovery. “We are committed to bring the best customer service, expert advice and leading technology solutions to every case we work on. Receiving this elite designation recognizes our efforts to help clients find what matters, when it matters for their high-stakes, high-volume and high-speed matters.”
Relativity Best in Service partners demonstrate expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations and core Relativity certifications.
Relativity has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts – all while maintaining the high standards of Best in Service.
“We are thrilled to have Advanced Discovery as an Orange-level partner and congratulate them on receiving this designation for the sixth consecutive year,” says George Orr, vice president of customer success and support at Relativity. “The level of expertise, knowledge, and experience they bring to every project makes them a perfect fit for our platform.”
For more information on Advanced Discovery, visit www.advanceddiscovery.com.
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About Advanced Discovery
Advanced Discovery is an award-winning and leading global eDiscovery and risk management company, partnering with law firms and corporations since 2002. Advanced Discovery and its global family of companies, Altep, Millnet Document Services and Legal Placements Inc., offer a complete suite of solutions to clients around the globe, including eDiscovery, information governance, Riskcovery® and compliance risk assessment, cybersecurity, legal operations consulting, data forensics and investigations, paper discovery and digital printing, as well as legal recruiting and placement. The company employs leading professionals in the industry, applies defensible workflows and provides patented and industry-proven technology across all phases of the eDiscovery and risk management life cycle. This devotion to excellence has earned Advanced Discovery inclusion in the Inc. 5000 Hall of Fame for being named to the fastest-growing companies list for six successive years and recognition as the highest-level Best in Service Relativity solutions partner for six consecutive years.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity’s cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at firstname.lastname@example.org or visit http://www.relativity.com for more information.